Password protection

Internal password of the HMI device.

From the Authentication tab, inside the "System Settings", activate the edit mode and select the username to change the associated password.

There are two usernames:

• Administrator username with full access rights is "admin"
• Generic username with basic access rights is “user”

Password for admin user can modified even from the context menu of theJMobile HMI Runtime (see "Context menu options" for details) and from the update package (see "Update package"for details).

The first time the HMI device is turned on it is necessary to enter with the user "admin" and password "admin" to proceed with the definition of the passwords for both users (admin and user)

Note that passwords must include:

• At least 8 characters in total
• At least one lower case and one upper case letter
• At least one numeric character
• At least one special character (eg. # ! @ ?)

Enable access for use "user"

In addition to the "admin" account, you can enable a "user" account that can access the configuration of a limited number of features.

HMI System Settings	Admin	User
Localization	√	√
System	√	√
Logs	√	√
Date & Time	√	√
Network	√	√
Security	√
Applications	√
Services	√
Management	√	Read Only
Display	√	√
Fonts	√
Authentication	√	√
Restart	√	√

Forgot password

If you have forgotten the admin password, you have the possibility to reset it to the "admin" value. Note this procedure will erase the entire memory of the HMI device and any previously downloaded project will be removed.

TAP TAP option

The procedure is available only if it has not been explicitly disabled through the "Enable device restore via TAP TAP option" available in the device system settings (Ref.: "Enable device restore via TAP TAP option")

Steps to reset the admin password:

1. Power off the HMI device.
2. Power on the HMI device and when the logo appears start to "tap tap" the touch panel (Ref.: "System Settings access via TAP TAP procedure ")."System Settings access via TAP TAP procedure "
3. When "TAP TAP" is detected select "System Settings" on the first menu, "Default mode" on the second menu, and finally "Device restore" on the third menu.

USB option

The procedure is available only if it has not been explicitly disabled through the "Enable device restore via USB option" available in the device system settings (Ref.: "Enable device restore via USB")

Steps to reset the admin password:

1. Placing a file named “device-factory-restore“ into a USB stick and plugging it into the device.

2. The device restore process starts automatically. The buzzer is played once at the beginning and 3 times at the end if the operation is successful.

3. The “device-factory-restore“ is deleted from the USB stick and the device rebooted.